Total Quality Management in Education Authors: Uzma Rasool Khan, Samreen Khan, Sania M. Aslam, Sana Mateen & Nawal Punhal

Page: 182-197

Total Quality Management in Education

Authors: Uzma Rasool Khan, Samreen Khan, Sania M. Aslam, Sana Mateen & Nawal Punhal

Abstract

The main purpose of this paper is to analyze the thoughts of the modern era paradigm on Total quality management “TQM” and its application in the field of education. This research also explores the adoption of total quality management in the field of education. Our research starts with the background theory/ literature review and then outline the result of the study, conducted by the students to obtain the different perspective on Total quality management in education. We applied survey methodology and selected questionnaire as an instrument. We used Multiple Regression to analyze the effect of TQM in education. By testing the hypothesis we have found out that the two sectors (government and educational institutions) agreed to adopt the concept of TQM except for the parental sector. This sector needs improvement. In our research F- statistics indicate positive results. It means that adoption of TQM in education gives you an excellent result in the overall system. As we can say that adoption of total quality management in education can ascertain more effective institutional change with success. As a result, this research proposed a theory which is obtained from TQM i.e. institutional change environment, sustainable success, and innovation which express the relationship between the educational institutions and the role of total quality management.

Key words:                    Total quality management, education, government sector, educational sector, parental role

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Title:                                  Total Quality Management in Education

Authors:                           Uzma Rasool Khan, Samreen Khan, Sania M. Aslam, Sana Mateen & Nawal Punhal

Journal Name:               International Journal of Science and Business

Website:                            http://ijsab.com

ISSN:                                   ISSN 2520-4750 (Online), ISSN 2521-3040 (Print)

DOI:                                    https://doi.org/10.5281/zenodo.1217770

Media:                                 Online and Print

Volume:                             2

Issue:                                  2

Acceptance Date:         07/04/2018

Date of Publication:   13/04/2018

PDF URL:                         http://ijsab.com/wp-content/uploads/226.pdf

Free download:             Available

Page:                                  182-197

First Page:                       182

Last Page:                        197

Cite This Article:

Khan, U. R., Khan, S., Aslam, S. M., Mateen, S. & Punhal, N.  (2018). Total Quality Management in Education. International Journal of Science and Business, 2(2), 182-197. DOI:  https://doi.org/10.5281/zenodo.1217770
Retrieved from http://ijsab.com/wp-content/uploads/226.pdf

 

About Authors

Uzma Rasool Khan, Assistant Professor, Department of Business Administration, Jinnah           University for Women, Karachi, Sindh, Pakistan.

Samreen Khan, (Corresponding author), Student of MBA, Jinnah University for Women,     Karachi, Sindh, Pakistan.

Sania M. Aslam, Student of MBA, Jinnah University for Women, Karachi, Sindh, Pakistan.

Sana Mateen, Student of MBA, Jinnah University for Women, Karachi, Sindh, Pakistan.

Nawal Punhal, Student of MBA, Jinnah University for Women, Karachi, Sindh, Pakistan.

 

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DOI: https://doi.org/10.5281/zenodo.1217770

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