The Effect of Emotional Intelligence on Job Performance of Nurses in Jordanian Hospitals
Author (s):
Shrouq Mohammad Irbayea Al-hasan & Tengku Mohammad Arriff
Abstract
Emotional intelligence is fundamental to nursing practice and it influences professional relationships, impact patient care decisions and affect healthcare workers at an intrapersonal level. Across academic disciplines, there is strong acknowledgement that understanding the effect of emotional intelligence is essential. Hence, this study intends to quantitatively investigate the effect of emotional intelligence on the job performance of nurses in Jordanian nursing hospitals. Pertaining to this, a self-administered questionnaire was used and a total of 384 nurses in Jordanian hospital were randomly selected as respondents, in which their perceptions were gathered. The hypothesis was tested by using SEM-AMOS package 22.0 and the findings have shown a direct effect of emotional intelligence on Job Performance of Nurses in Jordanian Hospitals, which is positive and significant (β=0.222, P=.001). The novelty of the research goes back to studying the concept in a developing country, i.e. Jordan. The implications of the above findings are then discussed.
Key words: Emotional intelligence, Job performance, Nurse, Hospital, Structural Equation Modeling (SEM), Jordan.
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| Title: |
The Effect of Emotional Intelligence on Job Performance of Nurses in Jordanian Hospitals |
|---|---|
| Author: |
Shrouq Mohammad Irbayea Al-hasan & Tengku Mohammad Arriff |
| Journal Name: | International Journal of Science and Business |
| Website: | ijsab.com |
| ISSN: | ISSN 2520-4750 (Online), ISSN 2521-3040 (Print) |
| DOI: | https://doi.org/after_final_publication |
| Media: | Online |
| Volume: | 3 |
| Issue: | 3 |
| Acceptance Date: | 17/05/2019 |
| Date of Publication: | xx/05/2019 |
| PDF URL: | https://ijsab.com/wp-content/uploads/362.pdf |
| Free download: | Available |
| Page: | 230-244 |
| First Page: | 230 |
| Last Page: | 244 |
| Paper Type: | Research Paper |
| Current Status: | Accepted |
Cite This Article:
Al-hasan, S. M. I & Arriff, T. M. (2019). The Effect of Emotional Intelligence on Job Performance of Nurses in Jordanian Hospitals. International Journal of Science and Business, 3(3), 230-244. doi: https://doi.org/after_final_publication
Retrieved from https://ijsab.com/wp-content/uploads/362.pdf
About Author (s)
Shrouq Mohammad Irbayea Al-hasan (Corresponding Author), Faculty of Medicine and Health Sciences, Universiti Sultan Zainal Abidin (UniSZA), Terengganu, Malaysia.
Prof. Dr. Tengku Mohammad Arriff, Faculty of Medicine and Health Sciences, Universiti Sultan Zainal Abidin (UniSZA), Terengganu, Malaysia.
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DOI: https://doi.org/after_final_publication