Tag: Ethiopia.

Emotional Alchemy in Hospitality: Transforming Discontent to Delight through Servant Leadership and Strategic Emotional Labor in Hotel Service Recovery Performance Merkebu Limenih Getinet and Xiao-Yu Liu

Emotional Alchemy in Hospitality: Transforming Discontent to Delight through Servant Leadership and Strategic Emotional Labor in Hotel Service Recovery Performance Author (s) Merkebu Limenih Getinet and Xiao-Yu Liu Abstract Hotel…

Volume-13 Issue-1

Operational Practices and Lessons of Ethiopia’s Hawassa Industrial Park, East Africa Girma Melese Mengistu

Operational Practices and Lessons of Ethiopia’s Hawassa Industrial Park, East Africa Author (s) Girma Melese Mengistu Abstract Industrial parks have played a crucial role in ensuring economic growth of developing…