An empirical investigation of Service encounter quality, Relationship quality and Perceived value on Customer loyalty in Hospitality industry Amadou SAMAKE, NIU Xiongying, & Eunice MURAGURI
An empirical investigation of Service encounter quality, Relationship quality and Perceived value on Customer loyalty in Hospitality industry Author (s) Amadou SAMAKE, NIU Xiongying, & Eunice MURAGURI Abstract This empirical…