Total Quality Management in Education
Authors: Uzma Rasool Khan, Samreen Khan, Sania M. Aslam, Sana Mateen & Nawal Punhal
Abstract
The main purpose of this paper is to analyze the thoughts of the modern era paradigm on Total quality management “TQM” and its application in the field of education. This research also explores the adoption of total quality management in the field of education. Our research starts with the background theory/ literature review and then outline the result of the study, conducted by the students to obtain the different perspective on Total quality management in education. We applied survey methodology and selected questionnaire as an instrument. We used Multiple Regression to analyze the effect of TQM in education. By testing the hypothesis we have found out that the two sectors (government and educational institutions) agreed to adopt the concept of TQM except for the parental sector. This sector needs improvement. In our research F- statistics indicate positive results. It means that adoption of TQM in education gives you an excellent result in the overall system. As we can say that adoption of total quality management in education can ascertain more effective institutional change with success. As a result, this research proposed a theory which is obtained from TQM i.e. institutional change environment, sustainable success, and innovation which express the relationship between the educational institutions and the role of total quality management.
Key words: Total quality management, education, government sector, educational sector, parental role
Title: Total Quality Management in Education
Authors: Uzma Rasool Khan, Samreen Khan, Sania M. Aslam, Sana Mateen & Nawal Punhal
Journal Name: International Journal of Science and Business
Website: https://ijsab.com
ISSN: ISSN 2520-4750 (Online), ISSN 2521-3040 (Print)
DOI: https://doi.org/10.5281/zenodo.1217770
Media: Online and Print
Volume: 2
Issue: 2
Acceptance Date: 07/04/2018
Date of Publication: 13/04/2018
PDF URL: https://ijsab.com/wp-content/uploads/226.pdf
Free download: Available
Page: 182-197
First Page: 182
Last Page: 197
Cite This Article:
Khan, U. R., Khan, S., Aslam, S. M., Mateen, S. & Punhal, N. (2018). Total Quality Management in Education. International Journal of Science and Business, 2(2), 182-197. DOI: https://doi.org/10.5281/zenodo.1217770
Retrieved from https://ijsab.com/wp-content/uploads/226.pdf
About Authors
Uzma Rasool Khan, Assistant Professor, Department of Business Administration, Jinnah University for Women, Karachi, Sindh, Pakistan.
Samreen Khan, (Corresponding author), Student of MBA, Jinnah University for Women, Karachi, Sindh, Pakistan.
Sania M. Aslam, Student of MBA, Jinnah University for Women, Karachi, Sindh, Pakistan.
Sana Mateen, Student of MBA, Jinnah University for Women, Karachi, Sindh, Pakistan.
Nawal Punhal, Student of MBA, Jinnah University for Women, Karachi, Sindh, Pakistan.
DOI: https://doi.org/10.5281/zenodo.1217770