The Effect of Training and Development Practices on Employees’ Performance in Commercial Banks in Sierra Leone: Case of Union Trust Bank (UTB)
Author (s)
Emma N’Kamara Conteh & Foday Sulaiman Bangura
Abstract
How effectively an employee has been trained and developed affects the quality of their performance. This study looks at how training and development programs impact employees’ performance in Sierra Leonean commercial banks using Union Trust Bank as a case study. The data for this study, which used an Ordinary Least Square regression model, came from a structured questionnaire that was administered and an interview schedule that involved 100 people who were visited at the case institution. After that, frequency tables, charts, and statistical analysis utilising the STATA 18 software are used to investigate the data. The data analysis’s findings show that employee performance and efficient training and development are positively correlated. More specific findings are that UTB employees agreed that the employer’s training technique does not normally align with some training needs. It is a challenge for UTB to adapt to employee feedback on training; it is also a challenge to retain employee engagement before and after trainings have been conducted. These challenges affect, to a certain extent, job performance and level of productivity at UTB. The study further reveals the relationship between training and development on one hand, and employees’ performance, productivity, job satisfaction, staff turnover, maintenance costs, and the overall profitability of the firm. The research concludes by providing recommendations to UTB in developing appropriate and cost-effective training techniques for employees.
Keywords: Training, Development, Employee, Performance, Productivity and Commercial banks.
| Title: | The Effect of Training and Development Practices on Employees’ Performance in Commercial Banks in Sierra Leone: Case of Union Trust Bank (UTB) |
|---|---|
| Author: | Emma N’Kamara Conteh & Foday Sulaiman Bangura |
| Journal Name: | International Journal of Science and Business |
| Website: | ijsab.com |
| ISSN: | ISSN 2520-4750 (Online), ISSN 2521-3040 (Print) |
| DOI: | https://doi.org/10.58970/IJSB.2462 |
| Media: | Online |
| Volume: | 41 |
| Issue: | 1 |
| Issue publication (Year): | 2024 |
| Acceptance Date: | 17/09/2024 |
| Date of Publication: | 20/09/2024 |
| PDF URL: | https://ijsab.com/wp-content/uploads/2462.pdf |
| Free download: | Available |
| Page: | 17-33 |
| First Page: | 17 |
| Last Page: | 33 |
| Paper Type: | Research paper |
| Current Status: | Published |
Cite This Article:
Conteh, E. N, & Bangura, F. S. (2024). The Effect of Training and Development Practices on Employees’ Performance in Commercial Banks in Sierra Leone: Case of Union Trust Bank (UTB), International Journal of Science and Business, 41(1), 17-33 DOI: https://doi.org/10.58970/IJSB.2462
Retrieved from https://ijsab.com/wp-content/uploads/2462.pdf
About Author (s)
Emma N’Kamara Conteh, School of Government, University of International Business and Economics (UIBE), Beijing, China. ORCID: https://orcid.org/0009-0008-0642-6332
Foday Sulaiman Bangura (Corresponding author), Department of Public Administration and Management, University of Makeni (UNIMAK), Makeni, Sierra Leone. ORCID: https://orcid.org/0009-0005-4021-2344
DOI: https://doi.org/10.58970/IJSB.2462