Impact of Non-Office Electronic Communication on Job Performance: Role Burden and Work-Family Boundary Tendency
Author (s)
Wentian Wang
Abstract
This study investigates the impact of electronic communication during non-office hours on job performance, exploring the mediating role of role burden and the moderating effect of family-work boundary preferences. Using a sample of 602 employees from enterprises in China, this study adopts the Job Demands-Resources (JD-R) model to analyze the relationship between non-office electronic communication, role burden, and job performance. The results reveal that employees’ acceptance, urgency, and work-related relevance of electronic communication during non-office hours positively affect job performance and role burden. Role burden partially mediates these relationships. However, the frequency of electronic communication does not significantly influence job performance or role burden. Furthermore, the tendency towards a negative family-work boundary moderates the relationship between employee acceptance, urgency, and job performance but not the frequency, work-related relevance, and job performance. The findings suggest that organizations should manage electronic communication during non-office hours to maximize its positive effects and minimize role burden.
Keywords: Electronic Communication, Job Performance; Role Burden, Family-Work Boundary Preferences, Job Demands-Resources Model.
| Title: | Impact of Non-Office Electronic Communication on Job Performance: Role Burden and Work-Family Boundary Tendency |
|---|---|
| Author: | Wentian Wang |
| Journal Name: | International Journal of Science and Business |
| Website: | ijsab.com |
| ISSN: | ISSN 2520-4750 (Online), ISSN 2521-3040 (Print) |
| DOI: | https://doi.org/10.58970/IJSB.2521 |
| Media: | Online |
| Volume: | 43 |
| Issue: | 1 |
| Issue publication (Year): | 2025 |
| Acceptance Date: | 4/12/2024 |
| Date of Publication: | 5/12/2024 |
| PDF URL: | https://ijsab.com/wp-content/uploads/2521.pdf |
| Free download: | Available |
| Page: | 116-126 |
| First Page: | 116 |
| Last Page: | 126 |
| Paper Type: | Research paper |
| Current Status: | Published |
Cite This Article:
Wang, W. (2025). Impact of Non-Office Electronic Communication on Job Performance: Role Burden and Work-Family Boundary Tendency, International Journal of Science and Business, 43(1), 116-126. DOI: https://doi.org/10.58970/IJSB.2521
Retrieved from https://ijsab.com/wp-content/uploads/2521.pdf
About Author (s)
Wentian Wang, Centre of Postgraduate Studies, Asia Metropolitan University (AMU), Johor Bahru, Malaysia.
DOI: https://doi.org/10.58970/IJSB.2521
